Contact
Get in touch
A small team reads these inboxes, so pick the closest one and you will get a faster, better answer. No ticket robots.
General enquiries
hello@simplyme.app covers anything that does not fit a category below. We reply within one business day.
Who to write to
| Topic | Address |
|---|---|
| Help with your account, bugs, billing | support@simplyme.app |
| Privacy, data access, deletion | privacy@simplyme.app |
| Safety, harassment, child safety | safety@simplyme.app |
| Copyright and trademark notices | copyright@simplyme.app |
| Security vulnerabilities | security@simplyme.app |
| Legal notices, law enforcement | legal@simplyme.app |
| Press and brand | press@simplyme.app |
| Creators, partnerships, music licensing | creators@simplyme.app |
| Jobs | careers@simplyme.app |
Not sure? Use Report a problem; it routes for you.
Privacy officer
We keep a named contact for privacy complaints and anything normal support has not been able to resolve.
- Role: Privacy Officer
- Email: privacy@simplyme.app
- Response commitment: 5 business days to acknowledge, 30 days to resolve
Please include your handle, what you already tried, any reference number, and the outcome you are looking for. If you are still unsatisfied after our response, you may escalate to your state attorney general or, in the UK and EU, to your data-protection authority.
Postal address
SLRI Solutions LLC
Texas
USA
Formal legal service should be sent by post and copied to legal@simplyme.app.
Find us elsewhere
Please do not send account-specific or personal details over social media. Use email so it stays private.